Parts Specialist: Customer Service & Automotive Solutions

Dormont Manufacturing Co; St. Gabriel (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with company match

Health, dental, vision insurance

FSA option

Education assistance

Job summary

O'Reilly Auto Parts in St. Gabriel, LA is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will assist with merchandise selection, process transactions, and support management and service specialists.

Bilingual candidates are encouraged to apply. The role involves greeting customers, looking up parts, handling returns, and performing daily store tasks including stocking and planogram updates.

Qualifications

• Experience delivering exceptional customer service in retail.
• Ability to multitask and assist customers in-store and on the phone.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist with merchandise selection.
• Process transactions and handle cash securely.
• Resolve customer complaints and provide solutions.
• Assist store management and technicians as needed.
• Perform stocking, planogram updates, and returns.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts in St. Gabriel, LA is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will assist with merchandise selection, process transactions, and support management and service specialists.

Bilingual candidates are encouraged to apply. The role involves greeting customers, looking up parts, handling returns, and performing daily store tasks including stocking and planogram updates.