Automotive Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Vidalia (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high‑level service to retail and installer customers in Vidalia, LA. You will greet customers, help select merchandise, and support store management with daily tasks.

Bilingual candidates are encouraged to apply and training is provided. Responsibilities include processing sales and payments, handling returns, answering calls, locating parts, and offering related items in a courteous manner.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail/walk-in customers and help them choose merchandise.
• Support professional customers by assisting managers and installers as needed.
• Process purchases, returns, and exchanges per store policy and maintain cash drawer.
• Answer store phone calls, lookup parts, quote prices, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual

Education

ASE certification

Tools

Brake lathe

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high‑level service to retail and installer customers in Vidalia, LA. You will greet customers, help select merchandise, and support store management with daily tasks.

Bilingual candidates are encouraged to apply and training is provided. Responsibilities include processing sales and payments, handling returns, answering calls, locating parts, and offering related items in a courteous manner.