Customer Experience & Transactions Specialist

WesBanco, Inc.; Hurricane (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

WesBanco, Inc. in Hurricane, WV is seeking a Customer Service Representative to process financial transactions accurately while delivering outstanding customer service.

You will handle cash, balance the drawer, and maintain security procedures, serving as the first point of contact for customers. You will identify referral opportunities, promote WesBanco products, and support the Banking Center with calls and client service tasks in a team environment.

Qualifications

• Minimum 1 year of Cash Handling, Sales or Customer Service experience preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Maintains cash drawer and balances cash handling procedures.
• Provide excellent customer service and identify referral opportunities.
• Develop working knowledge of WesBanco products and services and support sales goals.

Skills

Customer Service

Cash Handling

Sales Skills

Communication

Problem Solving

Education

High School Diploma

Job description

WesBanco, Inc. in Hurricane, WV is seeking a Customer Service Representative to process financial transactions accurately while delivering outstanding customer service.

You will handle cash, balance the drawer, and maintain security procedures, serving as the first point of contact for customers. You will identify referral opportunities, promote WesBanco products, and support the Banking Center with calls and client service tasks in a team environment.