Banking Customer Service Specialist

WesBanco; Wheeling (WV); On-site; USD 26,000 - 38,000; Full time

Job summary

WesBanco in Wheeling, WV is seeking a Customer Service Representative to serve as the first point of contact for customers, accurately process transactions, and uphold bank policies.

You will identify referral opportunities, maintain cash drawer accuracy, and support a positive, secure banking environment. A High School diploma and at least 1 year in cash handling or customer service are preferred.

Qualifications

• High School diploma or GED required.
• Minimum 1 year of cash handling, sales, or customer service experience preferred.
• Excellent customer service and accurate transaction processing.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Maintains cash drawer and balances according to procedures.
• Complies with security and audit procedures.
• Identifies referral opportunities and directs customers to appropriate services.
• Provides excellent service as the first contact for new and existing customers.
• Protects confidentiality of customer information.

Skills

Customer service

Transaction processing

Security procedures

Referral opportunities

Education

High School Diploma or GED

Job description

WesBanco in Wheeling, WV is seeking a Customer Service Representative to serve as the first point of contact for customers, accurately process transactions, and uphold bank policies.

You will identify referral opportunities, maintain cash drawer accuracy, and support a positive, secure banking environment. A High School diploma and at least 1 year in cash handling or customer service are preferred.