Customer Experience & Training Leader (Retail)

Socket.dev; Lake Worth (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays/vacation/sick

Job summary

TJX Companies, Marshalls Lake Worth TX, is seeking a front-of-store leader to promote an excellent customer experience and loyalty program participation. You will lead associates, train staff, assign registers, and ensure a clean, organized store to meet business goals.

Role requires strong merchandising knowledge, multitasking ability, and a collaborative, customer-focused mindset. Nights/weekends may be required; 1 year retail and 6 months leadership experience preferred.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Team player, able to train others

Responsibilities

• Promotes an excellent customer experience and loyalty program participation
• Leads front-of-store associates and ensures prompt, courteous service
• Trains and mentors associates on front-end principles
• Manages POS coverage and coordinates breaks
• Addresses customer concerns and maintains store plan execution
• Ensures adherence to labor laws, policies, and safety
• Promotes safety awareness and a clean, organized store

Skills

Customer service

Merchandising

Communication

Organization

Team leadership

Training others

Job description

TJX Companies, Marshalls Lake Worth TX, is seeking a front-of-store leader to promote an excellent customer experience and loyalty program participation. You will lead associates, train staff, assign registers, and ensure a clean, organized store to meet business goals.

Role requires strong merchandising knowledge, multitasking ability, and a collaborative, customer-focused mindset. Nights/weekends may be required; 1 year retail and 6 months leadership experience preferred.