Customer Experience & Training Lead

The TJX Companies, Inc.; Flagstaff (AZ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Job summary

The TJX Companies, Inc. is seeking a store frontline supervisor at HomeGoods in Flagstaff. You will lead customer-focused service, train Associates, and monitor front-line operations including registers and cash handling to ensure a highly-satisfied customer experience.

The role requires strong interpersonal and teamwork skills, flexibility for evenings/weekends, and a commitment to company policies and loss-prevention standards. Competitive pay and benefits apply.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and customer service skills.
• Able to work as part of a team and adapt to a retail environment.

Responsibilities

• Promote a highly-satisfied customer experience and drive loyalty.
• Train and mentor Associates on front-line duties and policies.
• Assist with register operations and cash handling.
• Maintain front-line merchandising standards and safety practices.
• Support coverage and breaks to ensure optimal store operations.
• Address customer concerns promptly and professionally.

Skills

Customer service skills

Interpersonal skills

Teamwork

Flexible schedule

Attention to detail

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is seeking a store frontline supervisor at HomeGoods in Flagstaff. You will lead customer-focused service, train Associates, and monitor front-line operations including registers and cash handling to ensure a highly-satisfied customer experience.

The role requires strong interpersonal and teamwork skills, flexibility for evenings/weekends, and a commitment to company policies and loss-prevention standards. Competitive pay and benefits apply.