Customer Experience & Frontline Training Lead

The TJX Companies, Inc.; Flagstaff (AZ); Hybrid; USD 27,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring at the HomeGoods store in Flagstaff, AZ. The role focuses on frontline supervision, training Associates, and promoting a highly satisfied customer experience while adhering to company policies and loss-prevention standards.

The ideal candidate has strong interpersonal and service skills, the ability to train others, and flexibility to work in multiple areas of the store, including evenings and weekends. Join a Fortune 100 company with competitive benefits.

Qualifications

• Strong interpersonal and communication skills required.
• Proven customer service excellence and problem solving.
• Ability to train and mentor associates on frontline procedures.
• Able to operate a register and handle money with accuracy.

Responsibilities

• Promotes a “Highly Satisfied” customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns promptly and professionally.
• Trains and mentors associates on policies and procedures.
• Maintains cash controls and performs register oversight.
• Ensures storefront cleanliness, organization, and safety.

Skills

Interpersonal skills

Customer service

Team player

Cash handling

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is hiring at the HomeGoods store in Flagstaff, AZ. The role focuses on frontline supervision, training Associates, and promoting a highly satisfied customer experience while adhering to company policies and loss-prevention standards.

The ideal candidate has strong interpersonal and service skills, the ability to train others, and flexibility to work in multiple areas of the store, including evenings and weekends. Join a Fortune 100 company with competitive benefits.