Customer Experience & Training Coordinator

The TJX Companies, Inc.; Riverbank (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Paid holidays/vacation/sick

Referral bonuses

Job summary

The TJX Companies, Inc. — HomeGoods in Riverbank, CA seeks a capable frontline supervisor to promote a highly-satisfied customer experience and drive loyalty.

You will train and mentor Associates across frontline operations, including cash handling and register procedures, while upholding safety and merchandising standards. Flexibility to work in multiple areas, strong interpersonal skills, and the ability to manage schedules and performance are required.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to train and supervise frontline associates.
• Experience handling cash and register operations.

Responsibilities

• Lead frontline to deliver a highly-satisfied customer experience.
• Train and mentor associates on policies and cashier performance.
• Manage cash controls, change funds, and safety standards.
• Coordinate break schedules and store coverage on the floor.
• Maintain merchandising standards and frontline organization.
• Assist with loss prevention and policy adherence.

Skills

Customer service

Team leadership

Training & mentoring

Cash handling

Interpersonal skills

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

The TJX Companies, Inc. — HomeGoods in Riverbank, CA seeks a capable frontline supervisor to promote a highly-satisfied customer experience and drive loyalty.

You will train and mentor Associates across frontline operations, including cash handling and register procedures, while upholding safety and merchandising standards. Flexibility to work in multiple areas, strong interpersonal skills, and the ability to manage schedules and performance are required.