Customer Experience & Team Leader

Meijer Inc.; Grand Rapids (MI); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a Store Leader to plan, direct, and supervise day-to-day operations across departments. You will mentor staff, drive customer service, and ensure adherence to company standards. The role involves staffing, training, and promoting a safe, friendly shopping environment.

Qualified candidates will have 2–3 years of retail experience and at least 1 year in management, with strong communication and analytical skills to guide promotions, stocking, and operations decisions.

Qualifications

• Demonstrated leadership and store operations oversight.
• Experience in hiring, scheduling, and coaching team members.
• Strong customer service focus with initiative to meet goals.

Responsibilities

• Oversee daily store operations across departments.
• Lead staffing, hiring, and scheduling to meet needs.
• Mentor and coach team members to achieve service and sales goals.
• Manage P&L, shrink, and compliance with company standards.
• Provide training and development opportunities to staff.
• Ensure a safe, welcoming shopping environment for customers.

Skills

Leadership

Staffing & Hiring

Customer Service

Conflict Resolution

Task Management

Training & Coaching

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management

Job description

Meijer Inc. is seeking a Store Leader to plan, direct, and supervise day-to-day operations across departments. You will mentor staff, drive customer service, and ensure adherence to company standards. The role involves staffing, training, and promoting a safe, friendly shopping environment.

Qualified candidates will have 2–3 years of retail experience and at least 1 year in management, with strong communication and analytical skills to guide promotions, stocking, and operations decisions.