Retail Store Leadership Supervisor

Meijer Inc.; Waterville Township (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leadership role to plan, direct, and supervise daily operations across departments. You will mentor staff, implement service-enhancing strategies, and uphold company standards to deliver fast, friendly customer care.

The position emphasizes staffing, succession planning, and ensuring P&L goals while maintaining shrink. You will train teams, communicate Meijer initiatives, and promote a safe, reliable work environment.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.

Responsibilities

• Plans, directs and supervises team members in day to day operations within various departments of the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Communication

Staffing and hiring

Conflict resolution

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a store leadership role to plan, direct, and supervise daily operations across departments. You will mentor staff, implement service-enhancing strategies, and uphold company standards to deliver fast, friendly customer care.

The position emphasizes staffing, succession planning, and ensuring P&L goals while maintaining shrink. You will train teams, communicate Meijer initiatives, and promote a safe, reliable work environment.