Customer Experience Team Lead – Front End & Loyalty

TJX; Chambersburg (Franklin County); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Contributions

Medical coverage (health/dental/vision

Paid holidays/vacation/sick

Scholarship program

Job summary

TJX Companies is seeking an energetic leader to promote an outstanding customer experience at TJ Maxx in Chambersburg, PA. You will oversee front-end operations, coach associates, and work with store leadership to ensure smooth daily activities and brand standards.

The role emphasizes strong communication, team coordination, and a commitment to loyal shoppers. Flexible schedule with nights and weekends may apply; eligibility for benefits is noted in the job description.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Flexible schedule, including nights and weekends.

Responsibilities

• Promotes an excellent customer experience and leads by example with a courteous, helpful attitude.
• Oversees a team of associates at the front of store and coordinates POS coverage and breaks.
• Ensures adherence to labor policies and store procedures while promoting loyalty programs.
• Trains and mentors Associates on front-end principles and customer personalization.

Skills

Retail experience

Leadership

Customer service

Merchandising

Job description

TJX Companies is seeking an energetic leader to promote an outstanding customer experience at TJ Maxx in Chambersburg, PA. You will oversee front-end operations, coach associates, and work with store leadership to ensure smooth daily activities and brand standards.

The role emphasizes strong communication, team coordination, and a commitment to loyal shoppers. Flexible schedule with nights and weekends may apply; eligibility for benefits is noted in the job description.