Customer Experience Team Lead - Flexible Hours & Discount

Burlington; Bolingbrook (IL); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

Medical coverage

401(k)

Paid time off

Descripción de la vacante

Burlington Stores in Bolingbrook, IL is hiring a Full-Time Customer Experience Lead to deliver a positive shopping experience and lead front-end operations. You will coach associates, manage checkout flow, resolve customer concerns, and ensure stock and merchandising standards are maintained.

The role requires quick thinking, clear communication, and flexibility to work nights, weekends, and holidays. Benefit highlights include competitive hourly pay, associate discount, medical coverage, and

Formación

• One year retail experience preferred.
• Strong customer service mindset.
• Ability to lead and motivate associates.
• Excellent communication and problem-solving skills.

Responsabilidades

• Lead front-end operations and checkout flow.
• Coach and support associates during shifts.
• Resolve customer concerns and escalate when needed.
• Maintain merchandising standards and stock organization.
• Perform opening/closing duties and front-end coverage.
• Ensure safety policies and procedures are followed.

Conocimientos

Customer service

Leadership

Communication

Problem-solving

Organization

Teamwork

Attention to detail

Flexibility

Descripción del empleo

Burlington Stores in Bolingbrook, IL is hiring a Full-Time Customer Experience Lead to deliver a positive shopping experience and lead front-end operations. You will coach associates, manage checkout flow, resolve customer concerns, and ensure stock and merchandising standards are maintained.

The role requires quick thinking, clear communication, and flexibility to work nights, weekends, and holidays. Benefit highlights include competitive hourly pay, associate discount, medical coverage, and