Customer Experience Supervisor – Front End & Training

The TJX Companies, Inc.; Appleton (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Cell phone discounts

Pet insurance

Credit union

Referral bonuses

Paid holidays

Job summary

Marshalls in Appleton, WI is hiring to lead the front-of-store team and promote an exceptional shopping experience. You will coach Associates, manage POS coverage, and drive loyalty program participation while upholding store standards and safety.

The role requires leadership and retail flexibility, including nights and weekends, with a focus on teamwork and guest satisfaction. Competitive hourly pay and benefits accompany the position.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and lead front-of-store activities.
• Familiarity with merchandising techniques and loyalty programs.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead and mentor Associates, ensuring prompt, courteous service.
• Train Associates on front-end principles and loyalty programs.
• Coordinate breaks, POS coverage, and store tasks per plan.
• Ensure compliance with labor laws and safety standards.

Skills

Leadership

Customer service

Merchandising

Communication

Training

Job description

Marshalls in Appleton, WI is hiring to lead the front-of-store team and promote an exceptional shopping experience. You will coach Associates, manage POS coverage, and drive loyalty program participation while upholding store standards and safety.

The role requires leadership and retail flexibility, including nights and weekends, with a focus on teamwork and guest satisfaction. Competitive hourly pay and benefits accompany the position.