Customer Experience Supervisor: Front-End Leader & Trainer

The TJX Companies, Inc.; Saint Augustine Shores (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/Dental/Vision

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Saint Augustine, FL. You will lead a front-of-store team to deliver outstanding customer service, promote loyalty programs, and maintain a clean, organized store.

Role models integrity and trains Associates on front-end principles while coordinating registers and coverage. Flexible availability including nights and weekends is required; experience in retail and leadership is essential.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong communication and organizational skills
• Flexible schedule including nights and weekends

Responsibilities

• Promotes an excellent customer experience
• Leads and mentors front-of-store Associates
• Manages POS coverage and breaks
• Promotes loyalty programs and credit usage
• Ensures compliance with labor laws and store policies
• Addresses customer concerns promptly
• Maintains a clean, organized store environment
• Supports store training and development

Job description

The TJX Companies, Inc. is hiring at Marshalls in Saint Augustine, FL. You will lead a front-of-store team to deliver outstanding customer service, promote loyalty programs, and maintain a clean, organized store.

Role models integrity and trains Associates on front-end principles while coordinating registers and coverage. Flexible availability including nights and weekends is required; experience in retail and leadership is essential.