Customer Experience Store Specialist

External Ocean State Job Lot; Walpole (NH); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Discount 30%

Wellbeing resources

Paid time off

Health & wellness

FSA

Short-Term Disability

Accolade Care

401K

Referral bonus

Tuition reimbursement

Profit sharing

Job summary

Ocean State Job Lot is seeking a Store Specialist in Walpole, NH to deliver exceptional customer service, manage complex POS transactions, and ensure merchandising standards across assigned areas. This full-time on-site role includes a 30% associate discount, comprehensive health benefits, paid time off, and opportunities to train and lead associates while upholding safety and merchandising guidelines.

Join a value-driven retailer committed to community impact and competitive compensation within

Qualifications

• Prior retail merchandising and/or cashier experience preferred.
• Basic math and reading skills, legible handwriting, and good verbal and written communication required.
• Full-time associates must be available to work nights and weekends.

Responsibilities

• Build lasting relationships by providing exceptional customer service.
• Assist customers with inquiries, locate items, complete purchases, and perform advanced POS functions.
• Promote company-wide customer initiatives (donations, loyalty programs, promotions).
• Maintain visually appealing displays, restock assigned areas, and merchandise new items per guidelines.
• Train and coordinate assigned associates, manage breaks per policy and regulations.
• Communicate issues and improvement opportunities to store leadership.
• Maintain a safe and organized environment for customers and associates.
• Handle daily damages and returns according to procedures.

Skills

Customer service

Cashier experience

Merchandising

Communication

Tools

POS system

Job description

Ocean State Job Lot is seeking a Store Specialist in Walpole, NH to deliver exceptional customer service, manage complex POS transactions, and ensure merchandising standards across assigned areas. This full-time on-site role includes a 30% associate discount, comprehensive health benefits, paid time off, and opportunities to train and lead associates while upholding safety and merchandising guidelines.

Join a value-driven retailer committed to community impact and competitive compensation within