Customer Experience & Merchandising Specialist

Ocean State; Walpole (NH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability (For Full Time)

Accolade Care

Job summary

Ocean State Job Lot in Walpole, NH is seeking a Store Specialist to enhance the customer experience, manage POS transactions, and ensure merchandising standards. Compensation ranges from $14.75 to $15.75 per hour and includes a 30% associate discount.

You will train and supervise assigned associates, promote loyalty programs, and maintain safe, organized displays. This full-time role requires availability for nights and weekends and offers extensive benefits.

Qualifications

• Experience in customer service or cashier roles preferred.
• Strong math and reading skills with legible handwriting.
• Full-time availability including nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Build lasting relationships by providing exceptional customer service.
• Assist customers with inquiries, locate items, complete purchases, and handle transactions.
• Promote company initiatives and loyalty programs.
• Maintain displays and merchandise new items according to guidelines.
• Train and coordinate associates, manage breaks per policy.
• Communicate issues and improvement opportunities to leadership.
• Maintain a safe, organized environment and handle damages/returns.

Skills

Customer service

Retail experience

Basic math

Communication

Availability nights/weekends

Job description

Ocean State Job Lot in Walpole, NH is seeking a Store Specialist to enhance the customer experience, manage POS transactions, and ensure merchandising standards. Compensation ranges from $14.75 to $15.75 per hour and includes a 30% associate discount.

You will train and supervise assigned associates, promote loyalty programs, and maintain safe, organized displays. This full-time role requires availability for nights and weekends and offers extensive benefits.