Retail Store Specialist — Customer Experience Leader

Ocean State

Leominster (MA)

On-site

USD 22,000 - 23,000

Full time

6 days ago
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Benefits offered by this job

30% Associate Discount
Wellbeing Time & Care.com Access
Generous Paid Time Off
Health & Wellness Benefits
Flexible Spending Account (FSA)
Short-Term Disability
Accolade Care

Job summary

Ocean State Job Lot in Leominster, MA is seeking a Store Specialist to deliver a welcoming customer experience, handle complex point-of-sale transactions, and keep merchandise looking sharp and well stocked in assigned areas.

You’ll mentor associates, support store leadership, and contribute to a fast-paced, safety-conscious environment. Eligible full-time associates receive a 30% discount, generous paid time off, comprehensive health benefits, and additional perks.

Qualifications

  • Prior retail merchandising, customer service and/or cashier experience is preferred.
  • Basic math and reading skills, legible handwriting, and good verbal and written communication.

Responsibilities

  • Build lasting relationships by providing exceptional customer service.
  • Assist customers with inquiries, locate items, complete purchases, and perform advanced POS functions.
  • Promote company-wide customer initiatives (donations, loyalty programs, promotions).
  • Maintain displays, restock areas, and merchandise new items according to guidelines.
  • Train and coordinate associates, manage breaks per policy.

Skills

Retail experience
Customer service
Cashier

Job description

Ocean State Job Lot in Leominster, MA is seeking a Store Specialist to deliver a welcoming customer experience, handle complex point-of-sale transactions, and keep merchandise looking sharp and well stocked in assigned areas.

You’ll mentor associates, support store leadership, and contribute to a fast-paced, safety-conscious environment. Eligible full-time associates receive a 30% discount, generous paid time off, comprehensive health benefits, and additional perks.

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