Customer Experience & Store Ops Lead

Five Below; North Canton (OH); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below is seeking a store crew member to wow customers with friendly service and fast checkouts. You will train new associates, oversee daily store activities, and assist with stock receiving and merchandising to boost sales.

The role requires managing opening/closing, cash handling, and maintaining stock rooms, while providing excellent guest experiences. Flexible schedule and regional travel may be required.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Frequently operate cash register.
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
• Frequently ascend/descend ladders in order to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel.
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Must be able to remain in a stationary, upright position for 80% of the time.

Skills

Excellent verbal and written

Ability to multi-task

Creative thinking

Ability to maintain composure under压力

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below is seeking a store crew member to wow customers with friendly service and fast checkouts. You will train new associates, oversee daily store activities, and assist with stock receiving and merchandising to boost sales.

The role requires managing opening/closing, cash handling, and maintaining stock rooms, while providing excellent guest experiences. Flexible schedule and regional travel may be required.