Customer Experience Specialist — Scheduling and Service

Orkin; Houston (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid vacation and holidays

Job summary

Orkin in Houston, Texas is seeking a Customer Service Specialist to join their team. In this role, you will answer and manage customer inquiries while ensuring a top-notch service experience. You will be trained in their systems and will help manage service appointments efficiently.

With a starting pay of $18 to $20 per hour and comprehensive benefits, this is not just a job but a career with growth potential. Apply now to join a mission-driven company that values safety and professionalism!

Qualifications

• Previous experience in customer service or sales preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and follow through.

Responsibilities

• Answer incoming calls and make outbound calls to schedule service appointments.
• Use a computer to track routes and optimize schedules.
• Maintain customer database with accurate information.

Skills

Customer Service Experience

Interpersonal Skills

Attention to Detail

Computer Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Windows & Web-based systems

Job description

Orkin in Houston, Texas is seeking a Customer Service Specialist to join their team. In this role, you will answer and manage customer inquiries while ensuring a top-notch service experience. You will be trained in their systems and will help manage service appointments efficiently.

With a starting pay of $18 to $20 per hour and comprehensive benefits, this is not just a job but a career with growth potential. Apply now to join a mission-driven company that values safety and professionalism!