Customer Experience Specialist - Retail Front End

Goodwill Industries of Middle Tennessee, Inc.; Murfreesboro (TN); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday, & Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. in Murfreesboro, TN is seeking a Retail Sales Floor Associate to support a positive shopper experience by keeping the store clean, organized, well merchandised, and welcoming during assigned shifts.

You will handle point-of-sale transactions, assist customers, and uphold merchandising standards in line with Goodwill’s mission. Under supervision, you will help maintain safety and readiness, participate in daily opening and closing routines, and follow

Qualifications

• High School Diploma or equivalent preferred.
• Experience prior retail, customer service, or production experience preferred, but not required.
• Ability to deliver friendly, respectful, and helpful shopper service. (Implied from role)

Responsibilities

• Greet, assist, and process POS transactions to ensure a smooth shopper flow.
• Maintain clean, organized store areas and ensure price accuracy and presentation.
• Support opening/closing routines and backroom or operational tasks as directed by leadership.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Middle Tennessee, Inc. in Murfreesboro, TN is seeking a Retail Sales Floor Associate to support a positive shopper experience by keeping the store clean, organized, well merchandised, and welcoming during assigned shifts.

You will handle point-of-sale transactions, assist customers, and uphold merchandising standards in line with Goodwill’s mission. Under supervision, you will help maintain safety and readiness, participate in daily opening and closing routines, and follow