Customer-Centric Retail Associate: POS & Merchandising

Goodwill Industries of Middle Tennessee, Inc.; Springfield, Northern (TN, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Goodwill Industries of Middle Tennessee, Inc. in Springfield, TN is seeking a Retail Sales Floor Associate to maintain a welcoming store environment and assist shoppers throughout shifts.

You will handle POS transactions, merchandising, and store readiness while upholding Goodwill’s mission and values. The role emphasizes friendly, efficient service, teamwork, and the ability to follow established processes.

Qualifications

• High School Diploma or equivalent preferred.
• Retail or customer service experience preferred.
• Bilingual skills preferred.

Responsibilities

• Provide friendly, respectful shopper service.
• Accurately process point-of-sale transactions.
• Support store readiness, merchandising, and cleanliness.
• Follow safety, cash-handling, and loss-prevention procedures.
• Maintain flexible schedule including evenings, weekends, and holidays.

Skills

Customer service

Process adherence

Basic math

Mobility

Flexible schedule

Bilingual

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Middle Tennessee, Inc. in Springfield, TN is seeking a Retail Sales Floor Associate to maintain a welcoming store environment and assist shoppers throughout shifts.

You will handle POS transactions, merchandising, and store readiness while upholding Goodwill’s mission and values. The role emphasizes friendly, efficient service, teamwork, and the ability to follow established processes.