Retail Sales & Customer Experience Associate

Goodwill Industries of Middle Tennessee, Inc.; Madison (WI); On-site; USD 18,000 - 22,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to create a welcoming store environment and deliver friendly, efficient service at the front end.

You will process POS transactions, maintain merchandising standards, and help shoppers locate items while following Goodwill’s safety and presentation guidelines. You will support opening/closing routines, backroom tasks, and restocking, with a flexible schedule including evenings, weekends, and holidays as

Qualifications

• High School diploma or equivalent preferred.
• Retail or customer service experience preferred but not required.
• Able to stand, walk, bend, and lift as needed.

Responsibilities

• Greet, assist, and thank shoppers to deliver a world-class experience.
• Process POS transactions accurately.
• Maintain store cleanliness, merchandising, and safety.
• Assist with backroom and store readiness tasks.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Flexibility

Education

High School Diploma or equivalent

Tools

Point-of-sale system

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to create a welcoming store environment and deliver friendly, efficient service at the front end.

You will process POS transactions, maintain merchandising standards, and help shoppers locate items while following Goodwill’s safety and presentation guidelines. You will support opening/closing routines, backroom tasks, and restocking, with a flexible schedule including evenings, weekends, and holidays as