Customer Experience Specialist — Orders & Solutions

OBE; Fremont, Northern (CA, KY); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

PTO and holidays

Bonuses and annual raises

Training

Job summary

OBE is hiring a Customer Service Representative to provide product information, process orders, resolve issues, and report to the Customer Service Manager. The role requires attention to detail, reliability, and problem-solving, contributing to the Customer Service Department and long-term career growth within the company.

Responsibilities include maintaining knowledge of clients and products, documenting interactions, processing quotes and orders, and coordinating delivery information with

Qualifications

• Must have strong MS Word and Excel Office skills.
• Organized with ability to handle numerous projects and prioritize workload.
• Effective written and verbal communication skills.

Responsibilities

• Maintain broad knowledge of clients, products and services.
• Document customer interactions and transactions.
• Accurately process quotes and orders in accordance with cut off times.
• Data entry of orders for production.
• Communicate with customers to determine delivery dates.

Skills

MS Word

Excel

Tools

MS Word

Excel

Job description

OBE is hiring a Customer Service Representative to provide product information, process orders, resolve issues, and report to the Customer Service Manager. The role requires attention to detail, reliability, and problem-solving, contributing to the Customer Service Department and long-term career growth within the company.

Responsibilities include maintaining knowledge of clients and products, documenting interactions, processing quotes and orders, and coordinating delivery information with