Customer Success & Order Specialist

Oldcastle BuildingEnvelope; Westbrook (ME); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Industry competitive benefits

PTO and holidays

Potential for annual raises and bonuses

Training and development

Job summary

Oldcastle BuildingEnvelope is hiring a Customer Service Representative in Westbrook, Maine. This role includes entering orders, answering customer calls, and handling administrative tasks in a fast-paced environment.

The ideal candidate will have exceptional customer service skills, strong data-entry experience, and a commitment to safety. Join us to help shape the future with architectural glass and building products.

We offer competitive benefits and a rewarding work culture focused on performance.

Qualifications

• Must have exceptional customer service skills.
• Proficient in verbal and written communication.
• Strong attention to detail required.

Responsibilities

• Enter orders into the system and review for accuracy.
• Answer incoming calls from customers.
• Perform miscellaneous administrative duties.

Skills

Exceptional customer service

Superior verbal and written communication skills

Strong data-entry skills

Solid computer skills

Basic math skills

Adaptable to change

Ability to work in a team

Commitment to safety

Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

Job Summary

SIGCO is accepting applications for a Customer Service Representative to join our dynamic customer service team. The position entails entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position and the typical schedule is Monday through Friday from 8am to 5pm.

The right candidate will display the following abilities:

• Exceptional customer service.
• Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner.
• Strong data-entry skills with consistent attention to detail and accuracy.
• Solid computer skills that include the ability to learn new computer programs.
• Basic math skills.
• Adaptable to change with a positive attitude and the ability to remain open to others' ideas.
• Ability to work in a team environment and collaborate with employees at all levels of the organization.
• History of positive performance and reliable attendance with the ability to work overtime as needed.
• Must possess a strong commitment to Safety!
  
  

What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed
  
  

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.