Customer Experience Specialist - Marketing Support

Elkhornhvac; Denver (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Plan

Vision Service Plan

Paid Holidays

Paid Time Off

Technical Training Programs

Incentive Compensation Programs

Job summary

A leading HVAC company in Denver is looking for an experienced Customer Service Representative to join their marketing team. The ideal candidate should be customer-oriented, possess exceptional communication skills, and handle various requests with ease. Responsibilities include managing incoming calls and emails, providing accurate customer information, and resolving issues quickly. Perks include health plans, paid holidays, and various training programs. If you are passionate about helping others, apply now!

Qualifications

• Ability to handle a lot of incoming calls with great accuracy.
• Customer-oriented and passionate about helping others.
• Ability to respond quickly to different requests and characters.

Responsibilities

• Answer and manage all incoming calls and emails.
• Provide accurate and valid information for the customers.
• Handle questions, complaints, and returns and find appropriate solutions quickly.
• Keep records of customer interaction and process received files.

Skills

Customer-oriented

Exceptional communication skills

Excellent multi-tasking

Organizational skills

Education

High school diploma or equivalent

Tools

CRM systems

Job description

A leading HVAC company in Denver is looking for an experienced Customer Service Representative to join their marketing team. The ideal candidate should be customer-oriented, possess exceptional communication skills, and handle various requests with ease. Responsibilities include managing incoming calls and emails, providing accurate customer information, and resolving issues quickly. Perks include health plans, paid holidays, and various training programs. If you are passionate about helping others, apply now!