Customer Experience Specialist - In Training

CarMax; Tucson (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

CarMax in Tucson, Arizona is seeking a Customer Specialist in Training to deliver iconic, customer-first experiences. The role involves guiding customers through the buying, selling, and servicing of vehicles while supporting key processes like appraisals and paperwork management.

The ideal candidate will have strong communication skills, the ability to manage multiple tasks, and a high school diploma or equivalent. Join CarMax and be part of a fast-paced, rewarding environment that prioritizes values of honesty and integrity.

Qualifications

• Strong communication skills with confidence in representing CarMax and its products.
• Ability to manage multiple tasks and maintain attention to detail.

Responsibilities

• Deliver exceptional customer service by guiding customers through various processes.
• Conduct accurate vehicle condition assessments.
• Manage inventory processes including vehicle check-in and reconciliation.
• Perform cosmetic inspections to ensure vehicles meet CarMax standards.
• Handle administrative tasks such as maintaining transaction paperwork.
• Coordinate service appointments and review repair order invoices.

Skills

Strong communication skills

Ability to build relationships

Integrity and respect

Ability to manage multiple tasks

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax in Tucson, Arizona is seeking a Customer Specialist in Training to deliver iconic, customer-first experiences. The role involves guiding customers through the buying, selling, and servicing of vehicles while supporting key processes like appraisals and paperwork management.

The ideal candidate will have strong communication skills, the ability to manage multiple tasks, and a high school diploma or equivalent. Join CarMax and be part of a fast-paced, rewarding environment that prioritizes values of honesty and integrity.