Customer Experience Specialist in Training

CarMax; Lakeland (FL); On-site; USD 21,352 - 32,098; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Job summary

CarMax Business Services is looking for a Customer Specialist in Training in Lakeland, Florida. This role emphasizes customer service and support throughout the buying, selling, or servicing processes.

The ideal candidate will have strong communication skills and an ability to build relationships with customers. The position offers a competitive hourly rate between $15.50 - $23.30, extensive training, and potential career growth in a dynamic environment.

Qualifications

• Strong communication skills to engage with customers.
• Ability to build lasting relationships with clients.
• Demonstrated integrity and teamwork in fast-paced settings.

Responsibilities

• Deliver exceptional customer service and guide through sales.
• Conduct accurate vehicle condition assessments.
• Manage inventory processes and documentation.
• Coordinate service appointments and maintain a clean work area.

Skills

Strong communication skills

Customer relationship building

Integrity and teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Training in Lakeland, Florida. This role emphasizes customer service and support throughout the buying, selling, or servicing processes.

The ideal candidate will have strong communication skills and an ability to build relationships with customers. The position offers a competitive hourly rate between $15.50 - $23.30, extensive training, and potential career growth in a dynamic environment.