Customer Experience Specialist - In Training

CarMax; Indianapolis (IN); Presencial; USD 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly bonus

Paid time off

Career learning and development

Resumo da oferta

CarMax in Indianapolis, Indiana is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience across buying, selling, and servicing vehicles. You will learn hands-on in a fast-paced environment, handling vehicle sales, appraisal support, paperwork processing, and repair order coordination while upholding CarMax's honesty and integrity.

As part of a diverse team, you will apply strong communication, build relationships, and balance customer needs with business

Qualificações

• Strong communication skills and ability to represent CarMax professionally.
• Ability to build lasting relationships and create win-win solutions for customers.
• Demonstrated integrity, respect, and teamwork in a fast-paced environment.
• Balance customer needs with business goals and follow processes accurately.

Responsabilidades

• Deliver exceptional customer service through sales, appraisals, tests, and financing applications.
• Conduct vehicle condition assessments and document details for appraisals.
• Manage inventory processes including check-in, scanning, and reconciliation.
• Perform cosmetic inspections to meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports, paperwork, and payments.
• Coordinate service appointments and review repair invoices for accuracy.

Conhecimentos

Communication

Customer relationships

Integrity & teamwork

Multitasking

Attention to detail

Formação académica

High School diploma or equivalent

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

CarMax in Indianapolis, Indiana is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience across buying, selling, and servicing vehicles. You will learn hands-on in a fast-paced environment, handling vehicle sales, appraisal support, paperwork processing, and repair order coordination while upholding CarMax's honesty and integrity.

As part of a diverse team, you will apply strong communication, build relationships, and balance customer needs with business