Customer Experience Specialist — Growth, Training & Benefits

Orkin; Cherry Hill Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid time off

Tuition reimbursement

Employee discounts

Volunteer opportunities

Training program

Job summary

Orkin is seeking a Customer Service Specialist to support customers with a service mindset and accountability in a fast-paced environment.

This onsite role requires coordinating service visits, routes, and customer communications while maintaining accurate records and safeguarding privacy. Orkin offers comprehensive benefits, competitive pay, and opportunities for growth and community involvement.

Qualifications

• High School Diploma or equivalent required; experience in customer service preferred.
• Excellent interpersonal and communication skills.
• Basic computer skills and proficiency in Microsoft Office.
• Ability to prioritize tasks and manage time efficiently.

Responsibilities

• Answer calls, schedule service appointments, and follow up with customers.
• Navigate Windows-based and web-based systems to track routes and schedules.
• Schedule technicians to minimize drive time and optimize routes.
• Maintain accurate customer records and protect privacy.

Skills

Customer service

Communication

Time management

Attention to detail

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Windows-based system

Job description

Orkin is seeking a Customer Service Specialist to support customers with a service mindset and accountability in a fast-paced environment.

This onsite role requires coordinating service visits, routes, and customer communications while maintaining accurate records and safeguarding privacy. Orkin offers comprehensive benefits, competitive pay, and opportunities for growth and community involvement.