Customer Experience Specialist - Growth & Benefits

Raymour & Flanigan Furniture and Mattresses; Avon (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Job summary

Raymour & Flanigan Furniture and Mattresses in Avon, CT seeks a Customer Service Representative to bridge the dream and the reality of each purchase. You will schedule deliveries, process payments, and address customer questions with a friendly, professional approach.

You will work independently or in a small team to enhance the shopping experience, requiring clear communication and the ability to multitask in a fast-paced retail environment.

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication and interpersonal skills.
• Excellent listening and multi-tasking in a fast-paced environment.
• Proactively resolve escalated customer issues.

Responsibilities

• Assist customers with scheduling deliveries and payments.
• Answer questions and address concerns to improve experience.
• Support sales and operations to exceed customer expectations.

Skills

Customer service

Communication

Interpersonal skills

Listening skills

Multi-tasking

Problem solving

Flexibility

Job description

Raymour & Flanigan Furniture and Mattresses in Avon, CT seeks a Customer Service Representative to bridge the dream and the reality of each purchase. You will schedule deliveries, process payments, and address customer questions with a friendly, professional approach.

You will work independently or in a small team to enhance the shopping experience, requiring clear communication and the ability to multitask in a fast-paced retail environment.