Customer Experience Advocate - Delivery & Support

Raymour & Flanigan Furniture and Mattresses; New York (NY); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Raymour & Flanigan Furniture and Mattresses in the United States is seeking a Customer Service Representative to bridge the gap between the dream and the delivery, assisting customers with scheduling their deliveries, managing payments and addressing questions and concerns.

You will work independently or on a small team to ensure our vision of an enhanced customer shopping experience is continuously strengthened, requiring friendly, professional service and strong communication in a fast-paced

Formación

• Provide genuine, friendly, personable and professional service.
• Demonstrate effective communication and listening skills.
• Ability to multi-task in a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations to meet customer needs.

Responsabilidades

• Schedule deliveries and manage payments.
• Answer customer questions and concerns.
• Work independently or in a small team to enhance the customer shopping experience.

Conocimientos

Customer service

Communication

Listening

Multitasking

Problem solving

Descripción del empleo

Raymour & Flanigan Furniture and Mattresses in the United States is seeking a Customer Service Representative to bridge the gap between the dream and the delivery, assisting customers with scheduling their deliveries, managing payments and addressing questions and concerns.

You will work independently or on a small team to ensure our vision of an enhanced customer shopping experience is continuously strengthened, requiring friendly, professional service and strong communication in a fast-paced