Customer Experience Specialist — Great Benefits & Growth

Crash-Champions-Collision-Repair-Team-1; Bellevue (WA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Bellevue, WA is hiring an Administrative Assistant to greet customers, handle calls and correspondence, and provide clerical support to the General Managers and Service Advisors. The role includes managing receivables/payables and data entry into accounting systems, with chance to work closely with leadership.

The position offers competitive hourly pay and a comprehensive benefits package, along with opportunities for growth within a fast‑growing MSO.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Greet and assist all customers and prospective customers in a prompt and professional manner.
• Maintain a clean workspace as first point of contact.
• Manage incoming calls, walk-in business, and written correspondence, directing to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, data entry into accounting system and various spreadsheets, and balance month end statements.
• Perform other related duties as assigned

Skills

Interpersonal and customer service

Analytical and problem-solving

Multitasking

Communication heavy workload

Attentiveness and patience

Job description

Crash Champions in Bellevue, WA is hiring an Administrative Assistant to greet customers, handle calls and correspondence, and provide clerical support to the General Managers and Service Advisors. The role includes managing receivables/payables and data entry into accounting systems, with chance to work closely with leadership.

The position offers competitive hourly pay and a comprehensive benefits package, along with opportunities for growth within a fast‑growing MSO.