People-First Customer Service & Admin Specialist

Crash-Champions-Collision-Repair-Team-1; Mill Creek (WA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Mill Creek, WA is seeking a friendly, customer-focused office associate to greet guests, manage calls, and support the service team at our busy collision repair facility.

You will handle inquiries, direct matters to the right department, and provide clerical help with receivables, payables, and routine reporting.

This full-time role offers competitive hourly pay, plus medical, dental, vision, retirement benefits, and growth opportunities within a leading nationwide brand.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
• Clean workspace, this is the first point of contact our customers have with our facility.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned

Skills

Customer service

Interpersonal skills

Analytical thinking

Problem solving

Multitasking

Job description

Crash Champions in Mill Creek, WA is seeking a friendly, customer-focused office associate to greet guests, manage calls, and support the service team at our busy collision repair facility.

You will handle inquiries, direct matters to the right department, and provide clerical help with receivables, payables, and routine reporting.

This full-time role offers competitive hourly pay, plus medical, dental, vision, retirement benefits, and growth opportunities within a leading nationwide brand.