Customer Experience Specialist – Front Desk & Admin

Crash Champions; Clarkston (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Michigan is seeking an entry-level Administrative Assistant to support store operations. You will greet customers, manage phone calls, and handle clerical tasks for General Managers and Service Advisors.

Requires strong interpersonal and multitasking abilities with patience. Compensation ranges from $15.00 to $25.00 per hour, plus benefits including medical, dental, vision, life, disability insurance and a 401(k) match.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
• Clean workspace, this is the first point of contact our customers have with our facility.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned

Skills

Interpersonal skills

Customer service

Analytical skills

Multitasking

Organizational skills

Communication abilities

Job description

Crash Champions in Michigan is seeking an entry-level Administrative Assistant to support store operations. You will greet customers, manage phone calls, and handle clerical tasks for General Managers and Service Advisors.

Requires strong interpersonal and multitasking abilities with patience. Compensation ranges from $15.00 to $25.00 per hour, plus benefits including medical, dental, vision, life, disability insurance and a 401(k) match.