Customer Care & Front Desk Specialist

Crash Champions; Randolph Township (NJ); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a customer service professional to greet customers, handle calls and correspondence, and provide clerical support to general managers and service advisors at our New Jersey location.

The role involves managing receivables/payables and basic accounting data entry, with a focus on accurate record-keeping and a positive customer experience. Regular full-time employment with competitive benefits is offered.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Keep workspace clean as first point of contact.
• Manage incoming calls, walk-in business, and written correspondence.

Skills

Interpersonal skills

Customer service

Analytical skills

Multitasking

Communication

Job description

Crash Champions is seeking a customer service professional to greet customers, handle calls and correspondence, and provide clerical support to general managers and service advisors at our New Jersey location.

The role involves managing receivables/payables and basic accounting data entry, with a focus on accurate record-keeping and a positive customer experience. Regular full-time employment with competitive benefits is offered.