Customer Experience Associate - Collision Repair

Crash-Champions-Collision-Repair-Team-1; Richmond (TX); On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions, a leading collision repair operator, seeks a front desk/administrative associate to greet customers, manage calls, and provide clerical support to the General Managers and Service Advisors.

The role covers handling receivables/payables, entering information into accounting spreadsheets, and supporting month-end processes. Compensation is competitive with benefits and growth opportunities within a fast-growing MSO.

Qualifications

• Strong customer service and communication abilities.
• Ability to handle high call volume and emails.
• Attention to detail in clerical tasks.

Responsibilities

• Greet customers and prospective customers promptly and professionally.
• Keep workspace clean as the first point of contact.
• Manage inbound calls, walk-ins, and written correspondence efficiently.

Skills

Interpersonal skills

Analytical skills

Multitasking

Customer service

Communication skills

Education

High school diploma

Tools

Phone system

Job description

Crash Champions, a leading collision repair operator, seeks a front desk/administrative associate to greet customers, manage calls, and provide clerical support to the General Managers and Service Advisors.

The role covers handling receivables/payables, entering information into accounting spreadsheets, and supporting month-end processes. Compensation is competitive with benefits and growth opportunities within a fast-growing MSO.