Customer Experience Specialist - Flexible Scheduling

Nordstrom Inc; Saint Louis Park (MN); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical/Vision/Dental

Retirement

Paid Time Away

Merchandise Discount

Life Insurance

Disability

EAP

Résumé du poste

Nordstrom Inc in Minnesota is seeking a customer-focused associate to assist shoppers with transactions, demonstrate store technology, and contribute to a welcoming shopping experience.

You will build relationships with customers and teammates, communicate clearly, prioritize tasks in a fast-paced setting, and stay flexible to meet department needs while upholding privacy and security of guest information.

Qualifications

• Build relationships with customers, peers and leadership.
• Proficiency in Windows, iOS and Android.
• Strong communication and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Accountability, initiative and ownership.
• Flexible schedule based on department needs.

Responsabilités

• Assist customers with transactions and provide a seamless, friendly experience.
• Demonstrate expertise in store technologies.
• Inspire trust, teamwork and positive relationships.
• Defuse customer situations and provide timely resolutions.
• Ensure security and privacy of customer information through education, compliance and resolution of issues.
• Motivate others to adopt initiatives such as Nordstrom Rewards program.

Connaissances

Customer service

Relationship building

Multi-tasking

Communication

Ownership

Flexible schedule

Outils

MS Windows

iOS

Android

Description du poste

Nordstrom Inc in Minnesota is seeking a customer-focused associate to assist shoppers with transactions, demonstrate store technology, and contribute to a welcoming shopping experience.

You will build relationships with customers and teammates, communicate clearly, prioritize tasks in a fast-paced setting, and stay flexible to meet department needs while upholding privacy and security of guest information.