Customer Experience Specialist - Flexible Schedule & Growth

Justin Bush - State Farm Agent; West New York (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Justin Bush - State Farm Agent is seeking a customer service oriented team member to support policy information, assist with changes, and help resolve insurance claims in a proactive, community-focused office in New Jersey.

You will maintain accurate records, collaborate with team members, and strive to deliver exceptional service while supporting agency growth and client satisfaction.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitask

Customer service experience

Job description

Justin Bush - State Farm Agent is seeking a customer service oriented team member to support policy information, assist with changes, and help resolve insurance claims in a proactive, community-focused office in New Jersey.

You will maintain accurate records, collaborate with team members, and strive to deliver exceptional service while supporting agency growth and client satisfaction.