Customer Experience Specialist — Flexible Schedule & Growth

Geoff Del Forn - State Farm Agent; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Geoff Del Forn - State Farm Agent is seeking a Customer Service Representative to join a community-focused team. You will greet clients, answer inquiries, and help with policy information in a collaborative, client-first environment.

This role emphasizes accuracy, timely follow-up on claims, policy changes, and maintaining records. The ideal candidate is motivated, detail-oriented, and comfortable working with others to deliver exceptional service and support the agency's growth.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented with ability to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service experience

Job description

Geoff Del Forn - State Farm Agent is seeking a Customer Service Representative to join a community-focused team. You will greet clients, answer inquiries, and help with policy information in a collaborative, client-first environment.

This role emphasizes accuracy, timely follow-up on claims, policy changes, and maintaining records. The ideal candidate is motivated, detail-oriented, and comfortable working with others to deliver exceptional service and support the agency's growth.