Customer Care Specialist — Flexible Hours & Growth Path

Alberto Santana - State Farm Agent; Jersey City (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alberto Santana - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences in Jersey City, NJ. You will be responsible for answering customer inquiries, assisting with policy changes, and processing claims while maintaining accurate records.

The ideal candidate should have excellent communication and interpersonal skills, be detail-oriented, and possess prior customer service experience. We value dependability and motivation, offering a supportive environment with opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Alberto Santana - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences in Jersey City, NJ. You will be responsible for answering customer inquiries, assisting with policy changes, and processing claims while maintaining accurate records.

The ideal candidate should have excellent communication and interpersonal skills, be detail-oriented, and possess prior customer service experience. We value dependability and motivation, offering a supportive environment with opportunities for advancement.