Customer Experience Specialist | Flexible Schedule + Growth

Jordan Boston - State Farm Agent; North Platte (NE); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jordan Boston - State Farm Agent is seeking a Customer Service Representative to support the insurance agency by delivering exceptional customer experiences and handling inquiries with accuracy and care.

You will assist customers with policy information, changes, and claims, maintain records, and collaborate with the team to anticipate community needs while growing your career through training and advancement opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Jordan Boston - State Farm Agent is seeking a Customer Service Representative to support the insurance agency by delivering exceptional customer experiences and handling inquiries with accuracy and care.

You will assist customers with policy information, changes, and claims, maintain records, and collaborate with the team to anticipate community needs while growing your career through training and advancement opportunities.