Customer Experience Specialist - Flexible Schedule & Growth

Adam-Chamorro---State-Farm-Agent; Town of Germantown (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunities for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Adam Chamorro - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, resolve inquiries, and support the growth of a community-focused insurance agency. You will handle policy information, changes, claims, and maintain accurate records while collaborating with a small, friendly team.

The agency emphasizes communication, work-life balance, and opportunities for internal growth.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Able to work well in a team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Adam Chamorro - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, resolve inquiries, and support the growth of a community-focused insurance agency. You will handle policy information, changes, claims, and maintain accurate records while collaborating with a small, friendly team.

The agency emphasizes communication, work-life balance, and opportunities for internal growth.