Account Growth & Customer Relations Specialist

Justin Bush - State Farm Agent; West New York (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Justin Bush - State Farm Agent in West New York, NJ is seeking an Account Representative to grow client relationships and support daily agency operations. You will develop leads, answer inquiries, and promote relevant products and services, helping customers secure appropriate coverage while delivering superior service in a team-driven environment.

The role emphasizes teamwork, a proactive approach to sales, and ongoing training.

Qualifications

• Experience in sales (outside or inside) is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to delivering exceptional customer service.
• Able to anticipate customer needs and respond proactively.
• Ability to relate well to a diverse customer base.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, and billing.
• Promote lasting customer relationships and trust.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate needs

Relating to customers

Job description

Justin Bush - State Farm Agent in West New York, NJ is seeking an Account Representative to grow client relationships and support daily agency operations. You will develop leads, answer inquiries, and promote relevant products and services, helping customers secure appropriate coverage while delivering superior service in a team-driven environment.

The role emphasizes teamwork, a proactive approach to sales, and ongoing training.