Customer Experience Specialist — Flexible Schedule & Growth

Jebbarram; Salem (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Job summary

Jebbarram is seeking a Customer Relations Representative - State Farm Agent Team Member to create exceptional customer experiences. This role involves managing customer inquiries and coordinating with the agency team to support the community effectively.

Ideal candidates will possess strong communication skills, have a customer-focused mindset, and be able to work under pressure. Opportunities for internal growth are available for driven, sales-minded individuals.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills.
• Ability to manage high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with departments to ensure satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Bilingual Spanish

Job description

Jebbarram is seeking a Customer Relations Representative - State Farm Agent Team Member to create exceptional customer experiences. This role involves managing customer inquiries and coordinating with the agency team to support the community effectively.

Ideal candidates will possess strong communication skills, have a customer-focused mindset, and be able to work under pressure. Opportunities for internal growth are available for driven, sales-minded individuals.