Customer Experience Specialist - Flexible Schedule & Growth

Ben Mathes - State Farm Agent; Corydon (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Mathes - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and support a growing local insurance team. You will engage with community members, assist with policy changes, and coordinate with the agency team to meet client needs.

The role emphasizes learning and development, a collaborative culture, and opportunities for advancement as the office expands.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Willingness to learn and grow within a team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Ben Mathes - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and support a growing local insurance team. You will engage with community members, assist with policy changes, and coordinate with the agency team to meet client needs.

The role emphasizes learning and development, a collaborative culture, and opportunities for advancement as the office expands.