Customer Service Specialist - Flexible Schedule & Growth

Mariela Gonzalez - State Farm Agent; Teaneck Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mariela Gonzalez - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support agency growth. This role involves answering inquiries, assisting with policy changes, and processing claims while maintaining accurate customer records.

If you are motivated and enjoy working with people, this position offers opportunities for professional development in a supportive environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to handle multiple tasks.
• Previous experience in customer service is preferred.
• Bilingual candidates are preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Bilingual

Job description

Mariela Gonzalez - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support agency growth. This role involves answering inquiries, assisting with policy changes, and processing claims while maintaining accurate customer records.

If you are motivated and enjoy working with people, this position offers opportunities for professional development in a supportive environment.