Customer Experience Specialist — Flexible Schedule & Growth

Jonathan English State Farm; North Augusta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jonathan English State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, maintain records, and support agency growth in a community-focused office.

You will collaborate with team members, handle high-stress situations calmly, and participate in retention strategies while pursuing training opportunities and flexible scheduling.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to calmly handle high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

High-stress handling

Job description

Jonathan English State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, maintain records, and support agency growth in a community-focused office.

You will collaborate with team members, handle high-stress situations calmly, and participate in retention strategies while pursuing training opportunities and flexible scheduling.