Customer Experience Specialist - Flexible Schedule & Growth

State Farm Agent; Griffin (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

License Reimbursement

Commission

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Customer Relations Representative to join Jake Stanley - State Farm Agent team. You will handle customer inquiries, maintain records, and contribute to retention efforts in a dynamic insurance agency.

The role offers a competitive base salary plus commission, benefits including health insurance and a 401(k), and opportunities for advancement through training and development. A flexible schedule supports work-life balance.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

State Farm Agent is seeking a Customer Relations Representative to join Jake Stanley - State Farm Agent team. You will handle customer inquiries, maintain records, and contribute to retention efforts in a dynamic insurance agency.

The role offers a competitive base salary plus commission, benefits including health insurance and a 401(k), and opportunities for advancement through training and development. A flexible schedule supports work-life balance.