Customer Care Specialist – Flexible Schedule (Insurance)

Jonathan Duncan - State Farm Agent; Phoenixville (Chester County); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

Jonathan Duncan - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to clients. You will handle inquiries, coordinate with the agent team, and help meet the community's insurance and financial service needs.

The role emphasizes customer-focused interactions, accurate record-keeping, and proactive follow-up to ensure satisfaction and business growth.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Jonathan Duncan - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to clients. You will handle inquiries, coordinate with the agent team, and help meet the community's insurance and financial service needs.

The role emphasizes customer-focused interactions, accurate record-keeping, and proactive follow-up to ensure satisfaction and business growth.