Client Experience Specialist — Flexible Schedule & Growth

Emilee Johnson - State Farm Agent; Melbourne (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Emilee Johnson - State Farm Agent is hiring a Customer Relations Representative to enhance customer experiences and support agency growth. The role involves managing inquiries, maintaining records, and coordinating with team members to ensure client satisfaction.

Ideal candidates will possess strong communication and problem-solving skills, with opportunities for internal advancement. Benefits include a competitive salary, health insurance, and flexible scheduling.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Job description

Emilee Johnson - State Farm Agent is hiring a Customer Relations Representative to enhance customer experiences and support agency growth. The role involves managing inquiries, maintaining records, and coordinating with team members to ensure client satisfaction.

Ideal candidates will possess strong communication and problem-solving skills, with opportunities for internal advancement. Benefits include a competitive salary, health insurance, and flexible scheduling.